If online shopping deliveries, visitor tracking and key management have left your concierge overwhelmed, you’re at risk of losing crucial time, trust and ultimately income. Our fast, efficient and secure automated system has been designed with you in mind.
Scan and process residents’ packages and keys as they arrive or return.
Notifies residents instantly, instructing actions via SMS and email.
Easy and safe parcel retrieval, secure distribution and collection of keys.
Dwellant processed 2.4 million packages in 2020. How many packages will your building need to process in 2021?
Your building will need to process approximately:
On demand fast and secure management of arrivals and collections.
Residents awaiting a package receive an instant email or SMS.
A smart application that reduces the process from 5 minutes to 3.5 seconds.
Paper processes are open to human error which leaves data vulnerable.
Issues and keeps track of Site Access Permits to contractors.
Digital audit trail avoids any manual errors saving time and money.
Packages and keys are managed with reliable speed and accuracy.
Residents conveniently log in to update and monitor their own data.
Built-in registered key release policy specific to residents’ contacts.
Automated reminder notifications, save valuable time.
All data is completely protected for total peace of mind.
Free dedicated training and support materials available on request.
Parcels fully running for all the buildings in one week! Very good feedback from residents and staff. Everything works really well and fast! No issues at all.
A system you can trust, Concierge HV is ISO 27001 certified – the gold standard of security.
Along with being GDPR compliant, it meets the highest requirements of European security, giving you full peace of mind.
It’s quick and easy to get your team up and running. Members of our Dwellant team will deliver training on-site early and late to cover shift changes, so no-one is left out. A special video provides training for new staff as they join.
There’s no need to invest in new software as Dwellant will run with your existing Windows PC or wireless Android tablet and/or phone.
It’s reassuring to know you can use Concierge HV on both Windows PCs and Android tablets at the same time when things get busy.